Four Things to Know about the New Fairfax County Permitting System

On October 31, 2022, the Planning and Land Use System (PLUS) will be the central Fairfax County platform for customers doing business with the following:

• Environmental Health (Health Department)
• Department of Code Compliance
• Department of Planning and Development
• Land Development Services
• Office of the Fire Marshal (Fire and Rescue Department)

Land development-related processes, including creating and submitting applications, scheduling inspections, paying fees, and tracking application status as well as submitting complaints to the Department of Code Compliance will be performed in PLUS.

1. Many records (permits and other applications) are already active in PLUS, but on October 31 over 100 additional records will be available for customers seeking land development-related permits for use, including all building permits. See the complete list of new records at fairfaxcounty.gov/plan2build/plus. See “Agency-specific Records & Web Pages.”
2. PLUS and all legacy systems currently in use (such as FIDO, PAWS and ProjectDox) will be unavailable between October 21 and October 31.

The outage is tentatively planned to start at the end of day Friday, October 21, and conclude the morning of Monday, October 31. Please plan ahead if you are trying to start a new project or complete one that has been in the system. The outage impacts legacy systems within Land Development Services, Planning and Development, Code Compliance, Environmental Health and Office of the Fire Marshal. For several weeks after October 31, data will still be migrating, and processing of records may be impacted.

3. You can learn to use PLUS via live and video webinars and YouTube videos:

Webinar Wednesdays

Fairfax County PLUS staff will answer all your questions about PLUS in live bi-weekly webinars. Webinar Wednesday sessions are 30 or 45 minutes long. Visit fairfaxcounty.gov/plan2build/plus for more information. See “Webinar Wednesdays” or “Upcoming Events.”

PLUS YouTube Channel – Training videos for PLUS can be found on our YouTube Channel Fairfax County PLUS - YouTube.      

4. You can stay informed about PLUS via email.

Subscribe to the PLUS email subscription to receive notifications on training, scheduled maintenance outages, etc. Visit “Stay Connected” at fairfaxcounty.gov/plan2build/plus

 

Contact Us for PLUS Support If you have department-specific questions about records in PLUS, such as applying for a permit or submitting a complaint, please use the following phone numbers and email addresses: Planning and Development: ·         Zoning Permits: 703-222-1082 or DPZMailforZPRB@fairfaxcounty.gov ·         Zoning Administration: 703-324-1314 or ordadmin@fairfaxcounty.gov ·         Zoning Evaluation: 703-324-1290 or dpzzed@fairfaxcounty.gov ·         Planning Division: 703-324-1380 or dpzpd@fairfaxcounty.gov Land Development Services: ·         703-222-0801 or ldsbuildingpermits@fairfaxcounty.gov Health Department’s Environmental Health Division: ·         703-246-2201 or HDehd@fairfaxcounty.gov Office of Fire Marshal: ·         703-246-4803 or fire.revenuefpcp@fairfaxcounty.gov Department of Code Compliance: ·         703-324-1300 or dcccodecompliancee-mail@fairfaxcounty.gov   If you have technical questions (e.g., account setup, password issues) regarding the PLUS system, please call 703-324-2222 or email PLUSSupport@FairfaxCounty.gov. All numbers use TTY 711.