PLUS Enhancement

LDS Customer Benefit

SITE

1. Removed Urban Forest Management Division from the Designated Plan Examiner (DPE) outside agency review process in the DPE workflow. 

Reduces the number of outside agency reviewers during the site plan review process. Since Forest Conservation is now part of LDS, customers will also benefit from increased collaboration between Forest Conservation and other SDID staff. See recent Letter to Industry for more information.

2. Fixed DPE workflow to automatically re-assign the LDS first-cycle reviewer once outside agency reviews are complete.

Switches the previous manual task to an automatic task and assures the same reviewer conducts reviews in subsequent cycles. This will reduce overall review time for the customer. 

3. Updated the Site Development and Inspection Division (SDID) inspection checklist report to allow for inspector comments.  

Saves inspectors’ time when creating reports, creating a smoother communication avenue between the inspector and customer.

4. Updated the land disturbance permit to sync with specific project details and to properly identify when a consolidated land disturbance/stormwater permit is required.

Limits possible confusion for customers and enhances record accuracy. 

5. Created the workflow routing slip for site records allowing users to see detailed task assignments.

Provides details to help customers better track their application through the process by clearly identifying each reviewer actively assigned to the project by name.

Building

6. Updated the Virginia Department of Professional and Occupational Regulation (DPOR) validation logic for commercial and residential plumbing to accept the heavy highway license.

Resolves the heavy highway designation on validation issue thus facilitating commercial and residential plumbing permit applications under this classification.

7. Removed pre-construction meeting from the critical structure record and replaced it with a pre-construction meeting request link to be included in the automated confirmation email.

Makes the pre-construction meeting, the next step in the process, easier to schedule for customers because the scheduling hyperlink arrives automatically via email.

8. Voided numerous abandoned applications that should not have migrated to the new system.

Reduced the queue for permit processing by eliminating inactive permits. This saves time for staff and customers.

9. Updated PLUS to include links to the LDS Permit Library, the go-to webpages for direct access to requirements of each residential record type.

Customers can now access the LDS website (specifically the Permit Library) from inside PLUS allowing them to find important permit-related information not available in PLUS.